Promoting growth and innovation
PERSOL HOLDINGS CO., LTD. is the company that supports and drives consistent operations across the PERSOL Group. The PERSOL Group is a corporate group consisting of more than 90 domestic and overseas companies carrying out a wide variety of operations, from temporary staffing services and employment and recruitment advertisements, to IT outsourcing and planning development. PERSOL HOLDINGS undertakes a variety of digital transformations in the name of realizing the group vision, “Creating a social infrastructure for people and organizations that catalyzes growth and innovation.”
PERSOL HOLDINGS and five other Group companies within PERSOL Group—including the MIIDAS and BRS business units for PERSOL CAREER CO., LTD.; PERSOL FACILITY MANAGEMENT CO., LTD.; PERSOL TECHNOLOGY STAFF CO., LTD.; PERSOL PROCESS & TECHNOLOGY CO., LTD.; and PERSOL TEMPSTAFF CO., LTD.—were early adopters of Adobe Sign, the Adobe electronic signature solution within Adobe Document Cloud. PERSOL HOLDINGS is also planning to expand use of Adobe Sign to overseas subsidiaries.
Using Adobe Sign, PERSOL HOLDINGS digitized workflows that were traditionally paper-based, such as contracts with clients and procurement, as well as workflow traceability processes. As a result, it has improved business efficiency and strengthened compliance.
Below, Mr. Toshihiro Ozawa, Director, Executive Officer of the PROGRAMMED Segment Lead, Chief Information Officer at PERSOL HOLDINGS, and Ms. Yuko Baba, Group IT BITA (Business IT Architect) Department, General Manager at PERSOL HOLDINGS speak about the road to implementing Adobe Sign and the results gained from digitizing document processes.
Escape from analog
Every business in the PERSOL Group handles a tremendous number of documents, including estimates, orders, and contracts. Many of those documents use paper and are processed individually by each department, which causes various problems in terms of business efficiency, cost, and compliance. Among these, there are many detailed tasks associated with contracts, including printing, binding, stamping, and mailing documents. Not only does this take a great deal of time and effort, but it has the potential to cause management risks.
“Recently, we’ve started partnerships with numerous companies as part of our initiative toward open innovation, and our opportunities to develop new business has grown dramatically,” says Mr. Ozawa. “We sign non-disclosure agreements (NDAs) with other companies, but handling NDAs on paper can take several weeks, making it difficult to move forward. Depending on the type of contract, we may also be subject to costs such as stamp duty. If the correct stamp is not applied, we may be subject to an additional tax. Furthermore, managing documents is becoming more and more complicated, and it may be possible that upon completion of a contract, neither company has an official document of record.”
The Group began to realize that even though IT business applications continued to advance, people still spent a great deal of time on the analog business of processing large amounts of paper. This encouraged the Group to solidify a plan to digitize document workflows.