Deliver Personalised and Shoppable Experiences



On-demand webinar  | 60 min | Free of charge


Summary

Recent events have shifted people to go online and fuelled customers to interact brands in more complex ways. And with changing consumers expectations, they are willing to pay for better customer experiences more than just product quality alone. 

Being in the era of big data, artificial intelligence, and at this disruptive time, it is important now more than ever for brands to deliver hyper-personalised experiences to meet customers’ expectations across different touchpoints. With the right technologies and methods, it can translate into increased conversions and reduced costs.

In this webinar co-organised by Adobe and MONI, we will share best practices and discuss how brands can deliver personalised experiences throughout the entire customer journey to improve performances.

Why attend this webinar?

- learn how to deliver hyper personalised experiences
- learn right technologies and methods to translate into increased conversions and reduce costs

Intended Audience

- Marketing decision makers & practitioners
- IT Decision makers & practitioners
- Digital

Speaker

Scott Rigby

Scott Rigby
Chief Technology Advisor
Adobe
Scott's Linkedin

Scott leads the digital transformation practice in Asia Pacific for Adobe. He has 20 years of enterprise experience providing strategic advice to C-suite and senior executives in the areas of digital transformation, strategy, marketing, insights, and cloud computing. 

Scott has advised a broad range of customers (>200 in Asia Pacific) and industries from finance through to retail, media, telecommunications, automotive and high-tech. Examples include Telstra, Citibank, Samsung, Disney, Westpac, L'Oreal & Etihad Airlines. 

He is skilled in helping organisations reimagine and transform their customer experience, employee engagement, business models, processes and operations, by understanding the opportunities and challenges that new technologies (automation, Al, robotics, loT, etc.) can have on businesses, their culture, their customers and the world of work. 

Scott speaks regularly at Adobe and customer events about the intersection of technology and organisational change, and the resulting opportunities.

Lee Hickin

 David François
 Managing Director
 Moni Media
 David's Linkedin

An innovator, strategic thinker and business professional specialized in the digital industry with over 20 years experience in technology and management consulting. Experienced in all aspects of digital, creative, and technology related project with a strong focus on delivering customer experience for brands. A well-rounded business professional executive, with extensive creative, technology and consulting background, and in-depth understanding of company management including business strategy, finance and operations, business development. Bringing transformational leadership to support organisation's digital transformation. 

Attend the webinar now