Ensure business continuity and prepare for recovery by digitising your customers enrolment experience

On-demand webinar  | 55 min | Free of charge


How has your organisation adapted to the change brought on by the Covid-19 Coronavirus pandemic? Has the way you have connected with your customers changed forever?

According to a recent study by PwC, 84% of CFOs consider investing in automation and digitalisation - even after the happening of COVID-19 - as a necessity for business continuity, especially for the industries relying on complex form filling for customer enrolment.

Learn how Royal Bank of Scotland (RBS) leverage technology and shorten the average collection time of signed mortgage documents from 14 days to a stunning 4 hours, without requiring the customer to visit the branches in person - a big plus for business to weather COVID-19 storm.

If you are looking for a solution that can easily convert complex paper forms into mobile responsive and personalisable digital forms with submission functionality, saving the effort of manual form filling and collection through different devices, be it a smartphone, tablet or PC, with AEM Forms and Adobe Signs, the whole journey can be transformed into a digital, always-on service in a mere few weeks.

Why attend this webinar?

In this session, you will get:

- Adapting to the change: transitioning to a "digital-native" mindset.
- Adopting agile methodologies in order to meet the needs of your customer. Harnessing the innovation: ensuring your agile approach is long-lasting.
- Real-world uses cases and hot features of these tools

Intended audience

IT and Digital Marketing - Decision Makers and Practitioners


Scott Rigby

  Patrick Sum
  Head of Product Marketing,
  Greater China Adobe
  Patrick Linkedin

As a well-recognised thought leader in digital experience in the region and marketer himself, Patrick Sum heads up vision and go-to-market strategy for Adobe Digital Experience product portfolio for Greater China. Previously he served as Head of Solution Consulting for Adobe South China and HKT regions and several regional and management roles in other leader technology companies including Oracle, IBM and Deloitte in Asia and United States.

Lee Hickin

  Angus Cheung
  Greater China Business Lead
 (Document Cloud Solutions)
  Angus Linkedin

Angus Cheung leads Adobe’s Document Cloud business strategy development and execution across the greater China region. His primary focus is on helping organisations explore the potential business values behind digital document workflows, with an aim to more effective digital strategy execution.

Lee Hickin

 Sylvia Wong
 Sales Director
 Hyper Avitron Limited
 Sylvia Linkedin

Hyper Avitron is a close partner with Adobe. My experience in managing key strategic clients in financial industry and government departments. Providing the technology to help user to change their manual process into to digital platform while to improve their user experiences.

Successfully in serving insurance, bank and government to change their way to capture customer information using AEM platform. Such as e-form with digital signatures and automate business processes. Improve their website experiences and digital access.

Our service is especially important to help customer to migrate their existing business process into the Adobe digital platform. Understand their need and help to architect the new environment to successfully deploy the AEM platform. Results in customer satisfaction and long-term business partner.

Scott King

Lee Wen Yen
Service Manager
Hyper Avitron Limited
Lee Linkedin

Wen Yen has over 22 years’ experience in technology and solutions, particularly in enterprise solutions, digital contents, web application, e-form and workflow solutions. She engaged with client on project management and enterprise architecture role, has successfully delivered numerous technical solutions and best practices across Banking, Finance and Government sectors.

Attend the webinar now