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Adobe Experience Manager Forms

Customers are moving across devices as we speak. Can your forms keep up?

Make it easy for customers to fill in any and all of your forms with Adobe Experience Manager Forms. Customers can start on one device and finish on another, without having to start again. It’s that simple.

Watch overview

Forms travel with your customers — no matter the device.

Experience Manager Forms has features like pre-filled data and the ability to interact with forms across devices without losing any information.

  1. Responsive forms
  2. Customer communications
  3. Scalable authoring
  4. Powerful workflows
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You and your customers will love how easy our forms are.

  • Cut down on customer abandonment with responsive, mobile-friendly enrolment that can be used on any screen, at any time.
  • Interact with your consumers on any channel by natively integrating your forms to any app, website, chat application and more with headless adaptive forms.
  • Increase form completion rates and pre-fill applications with data pulled from customer or social media profiles.

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Customise your communications for every customer — at scale.

  • Combine data integrations, communications management and advanced targeting and personalisation to improve the experience of every customer interaction.
  • Use built-in tools to meet customers where they’re at, including web, email, app or print.
  • Schedule communications in batches or on-demand while maintaining a deep level of personalisation.

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Design, author and publish forms — no coding required.

  • Use the drag-and-drop interface to scale the creation of your forms and easily manage changes with edit once and update everywhere templates.
  • Leverage the Wizard UI to create complex digital forms using a sequence of easy configuration screens.
  • Convert your old PDFs into mobile-first, responsive forms automatically with the help of artificial intelligence, powered by Adobe Sensei.

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Get customers from filling in forms to submission — faster.

  • Integrate Adobe Experience Manager Forms into your backend tools, including out-of-the-box connectors for a variety of data sources.
  • Capture all data securely and automate the data collection process while ensuring you stay compliant.
  • Use previous workflows to scale quickly, add components with simple drag-and-drop functionalities and even develop customisations based on your needs.

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Graphic presenting AEM Forms website publishing functionality, showing an Excel spreadsheet document with multiple fields and form text reflecting webpage elements to capture name and phone number registrations for a kayaking trip promotion.

The latest innovations for Experience Manager Forms.

Forms are critical touchpoints to engage your users. Experience Manager Forms makes it easier and faster to build, author and deliver exceptional form experiences.

  • Use document-based authoring via familiar tools, like Microsoft Excel and Google Sheets, to streamline form creation and reduce dependencies on more technical teams.
  • Increase form fills and conversions with lightning-fast form delivery from Edge Delivery Services.
  • Tap the power of Adobe Sensei GenAI to optimise forms and generate new forms based on user input.

Here’s what sets us above the rest.

Convert paper to digital forms in a few clicks.

Convert a batch of outdated PDFs into mobile-friendly, digital-first forms that connect with analytics and themes — all done automatically with AI powered by Adobe Sensei. Save time by extracting pieces of current forms and applying them to any new ones you want to create.

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Use the cloud to keep optimising your fill rate.

Focus on innovating — instead of planning for version upgrades — using our always current, scalable and secure Cloud Service. Use new capabilities, which are seamlessly validated and go live automatically, to continue scaling your business based on demands.

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Discover the psychology behind a successful customer onboarding process.

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Use native integrations to boost productivity.

Adobe Experience Manager Forms integrates automatically into other Adobe applications, cutting down the time it typically takes to build forms by hand. Adobe integrations let you easily build new forms from existing experiences, edit as necessary and publish — without burdening developer teams.

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Don't just take our word for it.

https://main--bacom--adobecom.hlx.page/customer-success-stories/tsb-bank-case-study | TSB logo

Processed 140,000 forms in 3 months, replacing 15,000 branch visits.

https://main--bacom--adobecom.hlx.page/customer-success-stories/carmax-case-study#_dnt | Carmax logo

Automated workflows, resulting in 30% less rework.

https://main--bacom--adobecom.hlx.page/customer-success-stories/cal-state-fullerton-case-study#_dnt | CSUF logo

90% of paper-based form processes converted into digital.

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Sign & Submit

Better Together

Adobe Experience Forms + Adobe Acrobat Sign.

Pair these applications to make your personalised experiences even smoother. You’ll be able to support complex e-signature requirements while maintaining security and compliance — and getting customers across the finish line faster.

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