Learn about the sales funnel and how to optimise it for the best results

A sales funnel, also known as a marketing or conversion funnel, is a framework that maps out different stages in the customer journey.

Connected advertising brings experience-led growth to CTV

Connected TV (CTV) is becoming a leading format for advertisers to reach their audience effectively, but connecting CTV to a larger ecosystem is a challenge.

Email best practices for government

Is your team or agency optimising your email campaigns and operations? Here are some email best practices.

Explore all Adobe Journey Optimizer resources

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Blog

Customer journey maps explained.

Guide

Personalise mobile experiences, for every customer.

Guide

Bring real-time customer context to journey orchestration.

Customer Story

Coca-Cola creates personalised experiences at scale.

Report

The Forrester Wave™: Cross-Channel Marketing Hubs

Customer Story

U.S. Bank accelerates personalised experiences at scale.

Blog

From AI to omnichannel excellence — inside the latest Adobe Journey Optimizer updates.

Customer Story

How Telefónica is adapting true omnichannel marketing with Adobe Experience Manager as a Cloud Service.

Report

Adobe named a Leader in multichannel marketing hubs.

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