Adobe 2025 State of Customer Experience — Retail | Adobe UK

REPORT

State of Customer Experience in Retail in an AI-Driven World

  • Dixons Carphone achieves 500% faster time to market

    Dixons Carphone brings its personalised in-store shopping experience online with Adobe Experience Cloud.

  • Boots aims to personalise experiences for 50 million customers

    Boots aims to personalise experiences for 50 million customers with Adobe Experience Cloud

  • Catbird realises 39% growth in mobile revenue

    Catbird boosts mobile conversion with elegant, fun and functional experience using Adobe Commerce

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