Adobe 2025 State of Customer Experience — Retail | Adobe UK

REPORT

State of Customer Experience in Retail in an AI-Driven World

  • RS Components boosts click-through rate 75%

    RS Components boosted their click-through rate, improved customer insights and reduced their time reporting all with Adobe Experience Cloud. Get the details in their story.

  • Four keys to frictionless customer experiences

    Read our new guide Experience Essentials: Commerce for four key ways to meet consumer expectations and succeed in today’s competitive landscape.

  • Henkel adopts one platform across 30 brands.

    Henkel enters the digital era of personalised customer journeys with Adobe Experience Cloud.

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