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Protecting your business from future economic change rests on your ability to evolve. This business strategy webinar will teach you how to remain resilient and agile in the face of disruption. Emerging industry developments and economic uncertainty can affect your company’s ways of working, performance and results. Knowing which tools, applications and approaches can help you navigate the choppy waters of change will see you through any unexpected challenges. Sign up today and respond to the new reality.

What you’ll learn:

• How to improve your understanding of new customer demands
• When to use personalised and proactive outreach approaches
• How to adopt digital and self-service models 
• Which ways of working can help maintain employee and customer relations

What’s included in this business strategy webinar?

Change is the only constant – especially in business. Your organisation needs to adapt to meet the evolving needs of customers and employees. A business strategy can make change work for you, while maintaining high performance and strong relationships. 

• Better understand your customers by using Audience Manager to target specific audience segments, anticipate behaviour and meet future demands.
• Discover how personalised outreach approaches can increase engagement and retention.
• Develop new practical strategies and ways of working – including workflows, meeting platforms and AI tools – to improve your workplace culture.
• Learn how organisations of all sizes are adopting digital and self-service models to reduce customer interactions while boosting satisfaction.
• Find out ways you can support your community through social media, virtual events and educational content with Captivate.

Register for this business strategy webinar and make sure your organisation can respond to new customer and employee demands.

About Adobe webinars.

Adobe is focused on helping our customers remain well-positioned for business continuity, and to stay agile in today’s challenging times when things are quickly changing. Business continuity is not about a moment in time, it’s about adapting to the current environment and innovating as you go along.

This may require rapid pivots to build your position of trust and to continue to gain customer confidence. One thing is certain – digital engagement will be among the most powerful assets in every organisation’s arsenal for responding effectively and decisively to this and future challenges. 

Explore more webinars in the series to learn more about how businesses can quickly and efficiently adapt to this rapidly changing landscape.