Lower risk while improving compliance.
Your component content management system (CCMS) is your greatest tool to provide accurate, up to date and timely information in the shortest possible turnaround time.
Outdated or inaccurate documentation can open you up to regulatory, financial and reputational risk, but the right CCMS guarantees accurate, up-to date content that protects your business.
Preserve content integrity.
Maintain an audit trail and document history, improving accountability and content accuracy.
Content health reports flag untranslated or out-of-sync content help minimise errors and ensure accuracy across every channel and audience.
Maintain a single source of truth.
A centralised repository and single sourcing to ensure content consistency, reduces hassle of managing scattered content and removes redundancy.
Make content easily searchable and contextually relevant.
Whether it’s customer support information or policies and procedures, your organisation’s success depends on your content being easy to find.
Improve usability with conditional content.
Structured content makes it easy to filter relevant content toward different departments, users, geos, levels and so on.
Web-based reviews make collaboration simple and intuitive and allow for SMEs to conveniently review and contribute to highly detailed content.
Increase content discoverability.
Rich metadata available with structured content makes documentation highly searchable and improves search engine optimisation (SEO) performance.