Exceeding Customer Expectations with Personalisation - The Key to Increasing CLV

Customer expectations are consistently rising and a personalised eCommerce experience is at the top of the list. Meaning personalisation has gone from an optional extra to being a key component of what it means to be driving a successful eCommerce businesses. But dipping your toe isn’t enough—shoppers want a tailored experience at every touch point.

In this webinar you will learn to:

• Understand the power behind personalisation
• Implement and utilise the ACRO model
• Generate an effective return on your marketing spend
• Exceed customer expectations and increase your CLTV