Easy access and simplified management
Employees who have access to the Self-Managed Desktop App package can manage software updates and download the apps they need at any time, while employees with access to individual apps or other app packages will have their apps updated on an annual schedule. For many employees, this will enable them to access apps from home without worrying about software incompatibility.
The IT team can easily pull reports to see what applications and packages are deployed. IT also anticipates that enabling the Self-Managed Desktop Apps users, which account for approximately 5% of users, to manage their own access to applications will help to bring down support requirements and cost, especially after hardware is refreshed.
“Providing self-service access to Adobe Creative Cloud for enterprise means that we will realise reduced overhead in managing creative software on end-user machines,” says Bell. “We can see from a single source what apps employees have access to and still maintain control of how software is managed. Across the board this will make a big difference because it is so much cleaner and easier to follow.”
News Corp Australia is leading the way for the global company with the gradual implementation of named-user deployment and automated access to Creative Cloud through ServiceNow. Other News Corp entities now have a blueprint to reduce the workflow for IT departments and give users what they want—fast and easy access to the creative applications they need to succeed.