The Essentials of an Unforgettable Customer Experience

Amaze Your Customers with an Unforgettable Experience

The age of the cookie-cutter shopping experience is over. Today’s online customers crave an experience that’s unique, connected and personalised. And the merchants that deliver it will always earn more. Personalised shopping features like individualised product recommendations can increase average order value by 50 per cent or more.

But creating this kind of experience isn’t easy. You must connect all stages of the customer journey and make each one more engaging, more personal and mobile-friendly - without being intrusive. It’s a tough balance to achieve and few merchants get it right.

That’s why Adobe has teamed up with our Premier Partners to create an eGuide to designing the ultimate customer experience. Learn about:

• Nosto: Secrets to personalising every single interaction
• dotdigital: Using marketing automation to unlock repeat sales
• Akeneo: The product information mistakes that negatively impact conversions
• Yotpo: Content that always converts
• NS8: How the wrong kind of security can cost you customers
• Vertex: Making tax payments a natural part of your customer experience
• DHL: Delivery and delivery that build customer loyalty

Ready to learn more about creating an unforgettable customer experience? Download the eGuide now.