Techcombank redefines personalised banking in Vietnam.

As one of the fastest growing economies in the world, Vietnam is undergoing an exciting digital transformation and at the forefront is Techcombank. With a young and digital-savvy population, Techcombank understands that customers expect a deeply personalised banking experience. To compete in this burgeoning new market, the bank needed the right technology to deliver omni-channel, digital-first experiences at scale. With products like Adobe Experience Manager, Adobe Real-Time CDP and Adobe Journey Optimizer, Techcombank can now send communications through multiple channels with a click of a button, collect customer insights faster and deliver exactly what the customers need at the right time. And the future is bright. Excited by Generative AI and Adobe Firefly, Techcombank sees Adobe as an integral part of the customer journey and future success.