Online shopping: Consumer behaviours and preferences.

Consumer trends change all the time, and as a savvy business, you need to stay on top of these to remain competitive. Learn how to delight and convert shoppers online with our brand-new interactive web page that uncovers what makes consumers tick in the 2020s.

We’ve been busy surveying 12 countries across Europe, the Middle East and Africa to understand how shopping behaviours have changed in the past year, to help you stay ahead of the curve and adapt your business to the consumer. Almost 10,000 consumers were asked to explore the factors that affected their online shopping preferences.

Visit the page to discover:

  • The key consumer trends in 2021 and beyond
  • The website features that make shoppers transact
  • How to decrease time to purchase
  • What is the new ‘mindful shopper’ and how does your brand fit in?
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