The pressure is on to make online shopping exceptional. In our latest consumer preferences report, we explored data from just under 10,000 shoppers to highlight how today’s retailers can deliver the right experiences online.
Benefits
ADOBE COMMERCE, POWERED BY MAGENTO
Deliver multi-channel commerce for both B2B and B2C on a single platform
Manage every aspect of your commerce business — whether B2B, B2C, or both — from a single, unified platform. Simplify your workflow while enabling a seamless customer experience that begins with a sterling first impression and continues through fulfillment, retention, and more.
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Learn how our future-proof commerce technology, global partner ecosystem, and extensions marketplace can grow your business revenue.
A single view creates a singular experience
To keep up in today’s digital economy, you’ve got to manage and deliver personalized commerce experiences that build customer loyalty. If you’re managing multiple brand sites and sales channels, including marketplaces, or a hybrid B2B/B2C business model, achieving a unified, multi-channel commerce experience becomes even more challenging.
Trying to deliver consistent experiences from disparate platforms is complicated — every additional platform is an additional skillset and learning curve for your team. You need a solution purpose-built to serve multiple go-to-market plans for every channel and audience. A platform that can simultaneously cater to B2B and B2C audiences without sacrificing functionality for either of them. With a single, unified commerce platform, you’re reducing cross-platform complications for your team while simultaneously ensuring consistent, timely purchasing experiences for your customers wherever they are.
Adobe can help
Adobe Commerce powered by Magento is a single, multi-channel commerce platform with a unified back end and a flexible, customizable front end that lets you deliver exceptional customer experiences to every audience.
B2B and B2C commerce all in one platform
Seamlessly manage business complexity, including hybrid commerce models serving both B2B and B2C customers. Use the same tools, training, and technology infrastructure to engage every audience.
A central hub for every brand, channel, and site
Easily manage everything in a central location with a central view, as your product catalog, custom price lists, number of brands, sites, sales channels, and the list of countries you do business in all grow.
Efficient and flexible B2C shopping experiences
Give shoppers the ability to see all available-to-sell inventory and flexibly purchase and re-order with automated subscriptions. You maintain visibility and control throughout their journey, both online and in store.
Personalized and friction-free B2B purchasing experiences
Set up company accounts with multiple buyers in tiered organizational structures, automate order approval processes based on rules set by each company, and enable fast reordering.
Go hybrid and manage both B2B and B2C on a single commerce platform.
Our ebook will show you how to sell to both businesses and consumers with a unified commerce strategy.
“The majority of our customer base is digitally savvy and comfortable with online shopping. We wanted to better accommodate their buying habits as well as their business.”
Aric Gamache
VP of IT, YCH
Multi-channel commerce features
Amazon Sales Channel
Seamlessly extend your product listings directly to Amazon from your Adobe Commerce store with this free, Adobe Commerce-developed extension.
Mobile commerce
The future is mobile. Build the foundation for that future today with Adobe Commerce — a fast and affordable way to create a mobile-ready commerce site built to increase your revenue today, tomorrow, and beyond.
Integrated B2B functionality
Adobe Commerce has set the standard for hybrid (B2B and B2C) commerce on a single platform. With market dynamics constantly evolving, manufacturers, wholesalers and distributors need a flexible, intelligent digital commerce solution to meet the high demands of buyers.