Deliver fine-tuned B2B customer experiences using AI decisioning and omnichannel orchestration to optimize engagement, personalization, and sales qualification.
Explore the features and benefits of Adobe Journey Optimizer B2B Edition.
Evolve beyond rules-based campaigns to AI-powered experiences that let you scale one-to-one personalization through continuous contextual insights.
Design, manage, and optimize journeys using AI.
Automate operational workflows and design and manage intelligent journeys that drive engagement and conversion using an AI-powered semantic understanding of each lead, account, and buying group.
AI decisioning. Engage and qualify buyers based on semantic profiles — profiles that use AI to unify and convert siloed data into strategic business-ready insights.
Dynamic journeys. Use agentic AI to create personalized omnichannel journeys that autonomously adapt based on the behaviors of each lead, account, and buying group.
One-to-one personalization. Create more engaging content for each lead, account, and buying group using a continuously updated semantic profile that provides deeper insights.
Use a shared AI decisioning engine to orchestrate connected experiences across marketing, advertising, and sales channels.
Marketing channels. Engage buyers across email, web, landing pages, AI chat, and more — including integrated campaigns, programs, and channels linked to Marketo Engage.
Paid media channels. Activate paid media audiences in specific journey stages based on connected marketing activity.
Real-time orchestration. Automate journey progression using real-time engagement triggers, qualification scoring, and an extensive library of journey actions.
Scale business development engagement using shared AI decisioning.
Empower business development teams with autonomous AI prospecting tools that leverage the same semantic profiles as your marketing.
AI workspace. Consolidate business development activities and teams into a single agentic user interface for inbound and outbound work.
Agentic discovery and outreach. Identify selling opportunities and prioritize outbound engagement sequences based on an AI-powered semantic understanding of people and accounts.
Meeting preparation and coaching. Give teams AI-powered insights and context to prepare them for meetings and provide ongoing support during web chat conversations.
Surface engagement insights using first-party intent signals powered by a continuous semantic understanding of each profile.
Intelligent insights dashboard. Use AI-generated insights and turn-key dashboards to quickly analyze engagement results and identify bottlenecks.
AI-powered first-party intent data. Prioritize your optimization efforts using an AI-powered contextual understanding of your first-party data, including profile data and journey performance.
Journey and channel performance dashboards. Understand which sales and marketing experiences are driving the most conversions by determining the effectiveness of each channel across journeys.
Create and activate audiences of leads, accounts, and buying groups based on AI-generated narratives for each buyer.
Semantic profiling. Let AI generate a continuous and fully contextual profile of each person inside your database for more precise and accurate audience discovery and targeting
Marketo Engage audiences. Power AI decisioning using first- and third-party marketing automation data, including integrated CRM data.
Adobe Real-time CDP B2B Edition audiences. Power AI optimization using unified data from multiple data sources from across your enterprise.
Adobe Journey Optimizer B2B Edition orchestrates smarter journeys for B2B accounts and buying groups and accelerates pipeline progression.
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2026-01-31
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An example of an AI-assisted buying group of non-user accounts, with AI generated buyer group roles for decision-maker stakeholders and missing members.
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