All the Benefits of Chat for Your Business

About the eBook

How to Create Experiences That Convert

Add a human touch to your eCommerce experience. Live chat re-opens the door to personalised service, improving conversions, increasing average order value and building customer loyalty.

Adobe and dotdigital present, All the Benefits of Chat for Your Business, an eBook outlining the advantages of a live chat experience, including:

  • A breakdown of live chat capabilities
  • Use cases demonstrating the value of a live chat experience
  • How to select a successful live chat provider 
  • Pros and cons of bots in an online customer setting

Live chat, powered by dotdigital, is bundled as part of the Magento 2.3.4 release, including ten free agents for merchants to get started.

Learn more about the rewards of live chat by downloading this eBook today.

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