Make the digital economy personal.
Today’s economy is digital-first. But that doesn’t mean customers are data points. Every successful business owner knows it’s the customer experience that counts. So while the economy may be digital, Adobe ensures it’s personal too — for each and every customer.
One massive economy.
Millions of one-to-one relationships.
Life has changed. We’ve shifted from handshakes to video conferences, from in-store browsing to curbside pickup. And this digital-first economy is projected to reach one trillion dollars — that’s in the U.S. alone. But while meaningful customer relationships are as important as ever, building them is more complicated. Brands must deliver customer experiences that are timely, relevant and useful — experiences that feel satisfying and connected, not only to their customer journey, but connected to their lives. These are the experiences that build trust. Today’s economy is digital. And it’s experience that connects customers to your brand.
No matter where you are in your digital evolution, Adobe can help.
Adobe has developed the most comprehensive set of customer experience solutions, so you can see the person behind the data and deliver experiences that matter. Adobe is not just an investment in marketing. It’s an investment in customer confidence and brand loyalty.
Here’s how Adobe helps you build experiences that are personal.
Content production at enterprise scale.
Adobe leads in content personalisation, with AI-powered workflows that let marketers create and deliver content variations across channels in minutes — not days — independent of IT and creative teams.
Real-time data, real-time activation.
Adobe offers the only enterprise-gradient customer data platform, unifying data from all channels — Adobe and non-Adobe — into real-time profiles, for highly personalised experiences.
Seamless customer journeys.
Adobe gives you AI-driven decisioning and journey orchestration based on real-time customer behaviours so you can deliver rich, timely experiences that are relevant, connected and of course, shoppable.
Expand your understanding of the growing digital world.
Take a tour of personalisation with Adobe.
Learn how Adobe Experience Cloud lets you deliver personalised experiences to each and every customer in this interactive demo.
Personalization at scale.
Personalisation at scale delivers the right content at the right time, in the right context across every digital touch point, based on....
Building trust through personalised customer...
Download the Adobe 2022 Trust Report and learn about the importance of earning and keeping trust in the digital economy.
Evolve with the changing economy.
From customer data to ecommerce, your entire business must act in real-time across an increasingly distributed working model. This requires adapting to the digital-first economy, seamlessly co-ordinating your teams and intimately understanding the customer’s journey.
Adobe Digital Price Index
The Adobe Digital Price Index is the most comprehensive measure of inflation in the digital economy. Download the raw data, get contextual analysis and understand both monthly and yearly online price changes.
Marketing and IT teams must align on CXM, with a defined path for MarTech capabilities, data strategies for real time personalisation and systems integrations which nurture consumer engagement.
Your business must be empowered to monitor and quickly identify marketplace shifts, consistently measure campaign impact in real-time and quickly shift direction to keep pace with customer demand.