Experience Makers Online Solutions Forum

Copenhagen 25 April 2023 I 14:00 - 16:00 CET
Stockholm 26 April 2023 I 14:00 - 16:00 CET
Oslo 27 April 2023 I 14:00 - 16:00 CET
Helsinki 28 April 2023 I 9:00 – 11:00

Get inspiration to how you can create your customer experience strategy.

Attend the Nordic Experience Makers On Tour to gain valuable insights and inspiration on how to achieve data-driven personalization at scale, optimize your commerce and content supply chain, and connect with other professionals in your field. Engage with local customers who will share their vision for digital transformation, as well as their experiences in creating personalized, data-driven customer experiences. Be prepared to be amazed and invigorated by the motivational keynote speeches.

In addition, you'll have the opportunity to hear the latest news from our global event Adobe Summit, including exciting announcements such as the integration of our new generative AI services. This innovation will enable rapid development of content variations and improve end-to-end marketing workflows.

 

Copenhagen

25 April 2023 | 14:00 - 16:00 CET

13.30

Registration and coffee

14.00

Welcome and introduction by your host Franck Attia, MD Adobe Nordics

14.10

Delivering experiences with the right Content Supply Chain by Johan Lopes Helgesson, Adobe

14.30

Data-driven Customer experiences by Kristoffer Stenbeck, Adobe

14.50

Innovative Experiences showcase by Petter Bergström, Adobe

15.00

How YouSee is creating better 1:1 customer experience moments by Camilla Østerberg, YouSee

15.15

Creating data-driven commerce experiences, Jakob Bartholdy, Adobe

15.35

Peter Svarre keynote 'Generative AI: The end of the interface': How should we prepare for this new digital future? 

16.00

Mingle, snacks and drinks

Langelinie Pavillionen

Address: Langelinie 10, 2100 Copenhagen.

How to park: Nordre Toldbod and then walking distance

Customer speaker

Camilla Østerberg Madsen

Head of CRM & Customer Engagement, YouSee.

Petter Svarre

Author and Keynote

Speakers

Franck Attia

Managing Director, Adobe Nordics

Kristoffer Stenbeck

Solutions Consultant, Adobe

Johan Lopes Helgesson

Principal Solutions Consultant, Adobe

Petter Bergström

Solutions Consultant, Adobe

Headshot of Gloria Chen

Jakob Bartholdy

Solutions Consultant, Adobe

Stockholm

26 April 2023 I 14:00 - 16:00 CET

13.30

Registration and coffee

14.00

Welcome and introduction by your host Marcus Christiansson, Adobe Nordics

14.10

Delivering experiences with the right Content Supply Chain by Johan Lopes Helgesson, Adobe

14.30

Data-driven Customer experiences by Jo O'Connor, Adobe

14.50

Innovative Experiences showcase by Dana Icikzone, Adobe

15.00

Ericssons ambition to use data, CRM and marketing automation to drive friction free experiences by Andreas Månsson, M&C Data & CRM Director

15.15

Creating data-driven commerce experiences, Jakob Bartholdy, Adobe

15.35

Leading in Uncertainty: How to navigate in future scenarios where AI and other digital technologies are increasingly disrupting how we live, work and play by Professor, Author and Entrepreneur Robin Teigland

16.00

Mingle, snacks and drinks

Operakällaren/Café Opera

Address: Karl XII:s Torg 1, box 16090, 103 22 Stockholm

https://www.operakallaren.se/om-oss/hitta-hit 

Customer speaker

Andreas Månsson

M&C Data & CRM Director

Robin Teigland

Keynote speaker, professor and author

Speakers

Marcus Christiansson

Head of Adobe Nordics, Digital Media

Jo O'Connor

Principal Solutions Consultant, Adobe

Johan Lopes Helgesson

Principal Solutions Consultant, Adobe

Dana Icikzone

Solutions Consultant, Adobe

Headshot of Gloria Chen

Jakob Bartholdy

Solutions Consultant, Adobe

Oslo

27 April 2023 I 14:00 - 16:00 CET

13.30

Registration and coffee

14.00

Welcome and introduction by your host Martin Bonnor, Adobe Nordics

14.10

Delivering experiences with the right Content Supply Chain by Tommi Luhtanen, Adobe 

14.30

Data-driven Customer experiences by Jo O'Connor, Adobe

14.50

Innovative Experiences showcase by Jo O'Connor, Adobe

15.00

DNB share their digital transformation journey, by Henriette Paus, Head of Digital Channels & Customer Experience, DNB

15.15

Creating data-driven commerce experiences, Jakob Bartholdy, Adobe

15.35

Loek Berendsen global consultant working with leading brands on omnichannel strategy - e.g. Ikea - will deliver a presentation leaving you inspired and amazed.

16.00

Mingle, snacks and drinks

All guests will have free access to the museum before and after the event.

The Munch Museum

Address: Edvard Munchs plass 1, 0194 Oslo

How to get there: https://www.munchmuseet.no/besok-oss/ 

Customer speaker

Henriette Paus

Head of Digital Channels & Customer Experience, DNB

Loek Berendsen

Keynote, advisor to Ikea and other big brands

Speakers

Martin Bonnor

Country leader, Adobe

Jo O'Connor

Principal Solutions Consultant, Adobe

Tommi Lutanen

Senior Solutions Consultant, Adobe

Headshot of Gloria Chen

Jakob Bartholdy

Solutions Consultant, Adobe

Helsinki

28 April 2023 I 9:00 – 11:00

08.30

Registration and coffee

09.00

Welcome and introduction by your host Kristiina Banda, Adobe

09.10

Delivering experiences with the right Content Supply Chain by Tommi Luhtanen, Adobe 

09.30

Data-driven Customer experiences by Kalle Heinonen Adobe

09.50

Innovative Experiences showcase by Kalle Heinonen, Adobe

10.00

The Future of MarTech: Insights of Customer Centricity, Personalization and Data Management by Samuli Tahvanainen,
Head of Marketing Technologies – B2C, Sanoma

10.15

Creating data-driven commerce experiences, Jakob Bartholdy, Adobe (in English)

10.35

Keynote: People are everything - How customer centricity builds moderne experiences. Eka Ruola, Chief Creative Officer and Strategist.

11.00

Closing

11.00

Mingle and light lunch

The majority of the presentations will be in Finnish

Hotel St. George

Address: Yrjönkatu 13
00120 Helsinki, Finland

How to get there: https://www.stgeorgehelsinki.com/hotel/directions-and-parking 

Customer speaker

Samuli Tahvanainen

Head of Marketing Technologies – B2C, Sanoma

Eka Ruola

Keynote, Chief Creative Officer and Strategist.

Speakers

Kristiina Banda

Country leader, Adobe

Kalle Heinonen

Solutions Consultant, Adobe

Tommi Lutanen

Senior Solutions Consultant, Adobe

Headshot of Gloria Chen

Jakob Bartholdy

Solutions Consultant, Adobe

The event is now at capacity and we are unfortunately not taking in new registrations.