Five project management challenges and solutions

Why do projects fail?

Your team is putting in overtime, struggling to keep pace with ad hoc requests while your manager demands constant updates. Does this sound familiar? Your project management process may well be at fault.

Inefficient processes drive burnout, reduced productivity, absenteeism, and staff turnover – all at considerable cost to organisations. By contrast, highly engaged teams experience 78% less absenteeism and 51% less turnover, and are 23% more profitable.

How can teams manage information, communicate, and collaborate effectively to stay on track? This article examines five common project management pitfalls – exploring why projects fail and offering practical solutions to ensure success.

In this guide:

Challenge 1: You can’t keep up with all the ad hoc requests

Mid-project and last-minute requests arise from all directions – unexpected reports, updates, reviews, and emails. Some IT organisations claim to spend up to half of their time on unplanned work. Our 2023 State of Work report reveals that employees experience more than 13 work interruptions per day. It can take 20 minutes or more after each interruption to refocus on the task at hand.

Solution: Get a handle on ad hoc work

Modern work management requires readiness across all types of work – planned and unplanned alike. Being prepared for the unexpected is essential, particularly given that even with thorough project planning, work rarely proceeds exactly as anticipated.

Receiving ad hoc requests does not mean you need to comply with every one. Tracking ad hoc projects is an effective way to gain visibility into your workload, establish clear boundaries, and standardise your request management process. Staying organised as new work arises can involve focusing on a few key areas, such as your calendar and inbox.

Find out what keeps people from getting work done. Download the 2023 State of Work report.

Challenge 2: You can’t see what your team is working on

Around three-quarters of American workers wish they had a centralised place to view their work across the organisation. More than half say that finding information as a consumer is easier than locating it in the workplace.

Little or no work visibility is one of the primary drivers of unplanned work and overwork. Without a clear picture of where your time is going – or where it needs to go – managing priorities effectively becomes difficult. Without clear priorities, everything feels urgent, even when it isn’t. Effective time management, a core project management knowledge area, cannot happen without work visibility.

Limited visibility also contributes significantly to inflexibility, hindering the ability to adapt quickly to project changes or pivot in response to shifting conditions.

Beyond this, a lack of visibility makes it nearly impossible to evaluate your team’s work. Managers need consistent oversight of what their team is working on in order to provide clear, constructive feedback and plan effectively for future projects.

Already inundated with emails and messages, teams cannot afford to let poor visibility generate unnecessary update requests and disrupt their communication management plan. Research indicates that we waste over 8.7 hours per week on unnecessary tasks, low-value communications, and unproductive meetings.

Solution: Start seeing clearly

centralised place for work management and a streamlined process give managers consistent access to the updates they need – without overburdening their teams with status requests. Reducing unnecessary communication saves stakeholders time and energy, as does maintaining continuous awareness of tasks, priorities, people, and progress.

What is stakeholder management?

Stakeholder management is about communicating project status, costs, and obstacles to stakeholders – increasing visibility, navigating changes in project direction, and managing expectations. Project stakeholders are individuals involved in your project, or whose interests may be affected by project execution or successful project completion.

The stakeholder management process helps project managers keep change front of mind while making it less daunting. The stakeholder management plan serves as a key reference for all interactions project managers have with direct or indirect stakeholders, helping them maintain meaningful connections between the project and daily operations.

Challenge Three: You have too many disconnected tools

Nearly half of workers say the number of apps and programs they need to do their jobs gets in the way of their productivity. Additionally, 39% say the number of communication options available negatively impacts their ability to complete work.

Communication tools are only part of the problem, however. Organisations are also overloaded with options for file sharing, networking, time tracking, work logging, and data management.

Solution: Know when to connect tools and when to cut them

The first step in organising and streamlining your toolkit is to merge and connect wherever possible. Many platforms offer API capabilities for data transfer, and you can centralise your operational system of record (OSR) – such as your customer relationship management tool (CRM), human resource management application (HRM), or enterprise resource planning platform (ERP).

That said, watch for redundancies and remove non-essential tools to minimise clutter. Avoid adding apps simply because they’re new, budget-friendly, or popular. Be selective when choosing your main digital collaboration tool, and drop outdated tools along with their non-functional uses – such as using email as a scheduling tool.

Challenge Four: You can’t mix methodologies

Modern project management is no longer defined by a single methodology. Teams that once relied on the Waterfall method are now expected to manage projects using Agile – or combine both. Transitioning between methodologies, or finding a productive way to blend two or more, requires careful preparation and research. Without a clear understanding of how to do this, project success will suffer – as will your management style.

Solution: Find the best mix for your organisation

Mixing methodologies isn’t about forcing one approach to become something it isn’t, nor about requiring any team to follow a process that doesn’t suit them. Nearly half of project managers (44%) say Waterfall and Agile need to coexist. A leader’s role is to find tools that bridge the two – consolidating data, reporting on everyone’s progress, and integrating teams into a different methodology.

Familiarity with the pros and cons of each methodology is equally important. When mixing methodologies, training, buy-in, and clear translation are all essential.

Challenge Five: You don’t have a single platform for work

You cannot afford for chaos to disrupt your processes or working day. With so much at stake and so little time to lose sight of progress and productivity, it’s time for a new direction – and a new approach to work: enterprise work management.

Solution: Enterprise work management

Enterprise work management is a holistic, enterprise-wide system covering all types of work – planned and unplanned – across all methodologies (Agile and Waterfall) and users, both technical and business. It manages the entire lifecycle of work.

Built around end-to-end visibility – from initial request through to delivery – enterprise work management encompasses the measurement of tasks, issues, projects, and more. It serves as a single, unified location to manage work requests, track progress, manage resources, plan capacity, gather project data, and deliver visibility that can be readily tailored to any audience.

Practical advice for project managers

  1. Waiting is never a good option. Effective stakeholder management means anticipating issues and addressing them before they escalate. Do not wait until a problem becomes apparent – at that point, it is almost always harder to resolve.
  2. Always offer a solution. Raising a problem without proposing a way forward does little to inspire confidence in stakeholders. As project manager, finding solutions is a central part of the role.
  3. Specify the actions required. Never assume stakeholders will automatically know what is expected of them. Set out – in list form – precisely what actions need to be taken and by when.
  4. Always say yes. But ensure they understand the full cost of that ‘yes’. Sponsors and stakeholders rarely take kindly to being told ‘no’ – so avoid it. Instead, make certain they understand the implications of their request, so they can judge for themselves whether the outcome is worth it.
  5. Don’t stop reporting. Perception is reality. If stakeholders believe you are making no progress – as far as they are concerned, you are not. Do not give stakeholders reason to question your contribution. In most organisations, stakeholder attention spans are limited. Long projects that demand sustained patience tend to falter and ultimately fail. Providing tangible value regularly, at short (3- to 4-week) intervals, keeps stakeholders engaged and invested.

How Adobe Workfront can help

Effective project management is central to driving productivity and achieving goals. By addressing common challenges and adopting tools that centralise workflows and improve visibility, teams can operate more efficiently. Find out how Adobe Workfront can help streamline your processes and empower your organisation to deliver results with confidence.

Take a product tour of Adobe Workfront or watch the overview video to learn more.

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