To deliver a world-class citizen experience and enhance public service delivery, government needs to move to a single platform supporting modern content delivery, gain a deeper understanding of citizen life journeys and deliver tailored experiences across channels.
However, developing the right digital infrastructure to address government’s need for customisable, secure and scalable technology solutions can be complex. Read our report to gain insights into:
• The digital capabilities that support personalised citizen experiences
• The benefits of buying versus building software
• Maximising the use of, and investment in, technology
Complete this form to read the eBook, Putting personalised government services into practice.