With Adobe Journey Optimizer, you can manage scheduled omnichannel campaigns and one-to-one moments for millions of customers from a single application — and the entire journey is optimised with intelligent decisioning and insights.
Natively built on the industry-leading Adobe Experience Platform, Journey Optimizer lets you manage inbound customer engagement and outbound omnichannel campaigns in one cloud-native application.
- A unified, real-time customer profile with identity resolution and segmentation at scale.
- Email, push, SMS, in-app and Internet of Things (IOT) messaging at speeds of up to 90 million messages per hour and tens of millions within minutes.
- Intelligent offer decisioning selects next the best offer based on real-time customer behaviour.
- Modern digital asset management fuels content velocity by connecting sources of content directly to channels of execution.
- Extensible across Adobe Experience Cloud, enterprise content and data applications.