You don’t have to guess. You can know what your customers want and give them that experience. Let testing, personalisation and the power of artificial intelligence transform your brand experience from generic to genius.
By using a shared customer profile, you can deliver a consistent and personalised experience along the whole customer journey, even as it moves from channel to channel. With personalisation through Adobe Target, we put the right mix of automation and control in your hands.
When it comes to any element of your customer’s experience, if you want to improve it, then test it. Create A/B and multivariate tests to learn the most effective combination of content, layouts, UX and more through your websites and other digital properties.
You can give each and every customer a truly personalised experience. With our AI and machine learning, powered by Adobe Sensei, you can test and personalise at scale well beyond what you’ve been able to achieve with manual or rules-driven approaches alone. Optimise by the thousands and millions.
“We found out quickly that Adobe Experience Cloud could provide the structure backbone of our testing and optimisation programme by supporting a repeatable process.”
Manager, Digital Testing/Optimisation and Personalisation, Sprint