Shoppers who use site search are much more likely to buy something. While many shoppers are browsers, most don’t browse using navigation — they use keywords, categories and look for recommendations to help them to find just the right thing. This is especially true when shopping on mobile devices. But for merchants to surface that “just right” thing , it typically means hours of manual work entering backend rules and a fair bit of guesswork.
Live Search changes all that. By combining the industry-leading AI and machine learning of Adobe Sensei with real-time data, merchants can deliver lightning fast search results and personalised recommendations based on shopper behaviours, trends, similarities in items and other data points. Sensei also automates many back-end merchant processes such as identifying facets and synonyms, tagging pages, syncing catalogues and allows for easy merchandising rules, so merchants spend less time working and more time converting.
Live Search is available exclusively for Adobe customers — and it’s free. Download the extension at the marketplace.