Store fulfilment

Sell and fulfil from anywhere with flexible, omnichannel options that let your customers pick the one that works best for them.

Flexible, convenient and cost-effective delivery options

Fulfilment is a critical piece of the customer journey. Customers are ordering products on every device and through every channel — including late night social media impulse buys — and they want those impulse buys quickly. Seamless fulfilment is the difference between a repeat customer and the one who tells their friends about the gift that didn’t arrive until after the birthday party.

Stay competitive and give your customers what they want. With all your inventory available online, Adobe Commerce lets your customers confidently buy through any device and channel and then choose how to receive their order. Flexible options such as buy-online-pickup-in-store (BOPIS), kerb-side pickup and more make fulfilment a snap. Commerce also gives you out-of-the-box support for single- and multiple-address orders, automates sourcing by priority or distance and lets you manage refunds, cancellations and back orders.

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Learn how our next-generation technology, global partner ecosystem and extensions marketplace can breathe life into your ecommerce website.


See what makes it work

Provide a complete view of all store inventory online*. Your customers will get more choice, increasing your sales. And with the ability to deliver orders to customers from a local store instead of a central warehouse, you can deliver product from the closest location so the customer gets it faster.

*An integration with each store's POS is required.

Encourage higher sales by using a full set of merchandising and content management features to create compelling sites — with the capability to provide more in-depth information for B2B buyers.

Order status and bookings
No matter the status of an order, let Adobe Commerce handle the inventory tracking for you. With bookings, you can ensure your inventory count will remain accurate and up to date at all times even when an order is cancelled, on hold, pending or returned.

Learn more about store fulfilment in Adobe Commerce

Streamline your returns

Download our guide to discover how you can make returning products a smooth part of the commerce experience.

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Streamline your returns

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