Connect sales and marketing for a 360-degree view of your customers.
Now, you can integrate marketing and sales data, processes and activities, so your whole organisation can work from the same holistic customer view to deliver a seamless experience on every channel, at every time.
Customer data sources across the business are automatically combined into a single, source-of-truth profile. From marketing to sales to service and support, better data empowers better decision-making for a journey that delights customers.
Armed with customer information from sales and marketing, you can orchestrate campaigns and sales actions for an optimal experience. You’ll also get increased insights into campaign ROI and a shorter sales cycle.
Share data in real time and bi-directionally between Adobe Marketing Cloud and Microsoft Dynamics 365 for Sales, including transactions, online behaviour and device use.
Your customers are everywhere. Meet them there.
Your customers are engaging with you across all your channels, which means you have the tough task of meeting them wherever they are. And on top of that, they’re expecting personalised experiences every time. With powerful campaign orchestration, you can make that happen.