Most AI is limited to generating responses. Adobe connects your data, content, workflows and business goals into a governed foundation where agents can take action within defined controls and deliver consistent business outcomes.
Deliver more relevant, personalised experiences with agentic AI that understands your customers, content and business goals in real time, so every action is informed, on-brand and continuously improving.
Extend agentic AI across your organisation by connecting to the tools, platforms and workflows you already use.
APIs, MCP servers and skills enable agents to operate consistently and securely across environments — whether within Adobe applications, external AI platforms or your own agentic environment — giving you flexibility without fragmentation.
Built-in governance controls, with permissions, auditability and traceability mean you can confidently scale personalised experiences across channels. Independent of where experiences are created or initiated, your teams will always get full visibility and control of agentic actions, ensuring compliance with your corporate guidelines.
Move beyond experimentation. Adobe’s agentic framework is designed to run in production environments where reliability, governance and operational control are critical. These capabilities ensure AI can execute workflows, adapt to change and operate within enterprise systems without introducing risk or fragmentation.
Agents plan and execute multi-step workflows across systems, reducing manual co-ordination and accelerating time to outcome.
Agents evaluate options, validate results and adjust execution in real time to continuously improve performance.
Every action runs within defined permissions, with full auditability and traceability to ensure compliance, security and brand alignment.
Agents operate with continuous awareness of your data, content and workflows, maintaining context across interactions and reducing rework.
Skills define how work gets done, capturing workflows, rules and best practices in reusable, extensible formats.
Adopt agentic AI in a way that fits within your architecture, whether you’re using Adobe applications, extending into other AI platforms or integrating Adobe skills into your own environment.
CX Enterprise Coworker brings together agents, workflows and enterprise context into a goal-driven system that executes end-to-end customer experience processes, enabling teams to move faster, reduce manual effort and focus on higher-value work.
