Fast-growing institutions experience more of everything — projects, stakeholders, requirements, locations and compliance checks — yet successfully addressing the needs of additional people, places and things can be challenging. As Kiwibank expanded across New Zealand, the bank sought to overcome efficiency obstacles by streamlining and automating traditional processes.
Kiwibank deployed Adobe Workfront to standardise marketing asset and project management as well as reporting and approvals — all of which are leading to better communication, project visibility, compliance and asset accessibility.
Kiwibank’s core businesses are personal banking (e.g., home loans, personal loans, credit cards, savings accounts etc.), business banking (e.g., lending, investments, merchant services, insurance etc.) and wealth services. Headquartered in Wellington, the bank has more than 2,000 employees and 150 branches across New Zealand.