Adobe Named a Leader in CDPs for B2C | Adobe Australia

REPORT

Adobe named a Leader in CDPs for B2C.

Discover how Adobe excels in audience generation, data management and governance.

Adobe received the top overall score and the top score for strength of offering in large part driven by differentiated audience generation, data management, governance and adoption support.

In our opinion, this recognition reflects Adobe’s strength across every critical CDP function — unifying and harmonising data from every source to create AI-powered profiles that organisations can act on for in-the-moment engagement.

We believe our position as a Leader is grounded in the following findings from the report:

  • Customers consistently describe Adobe as the connective tissue for transforming data into audiences for personalised consumer engagement
  • Adobe ranked the highest amongst all vendors for the following product capabilities: Customer audience targeting and segmentation Reports and dashboards, Optimisation and performance management.
  • Adobe also received the highest score amongst all vendors for adoption. Forrester recognised Adobe for our commitment to helping our customers achieve success through educational programming, credentialing and dedicated offerings.

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The Forrester Wave™: Customer Data Platforms For B2C, Q3 2026