Report

Deliver personalised retail experiences at scale.

Explore how retail leaders are using AI to deepen customer loyalty, scale personalized experiences, unify customer data, and unlock profitable growth.

This report covers how leaders in retail are using AI solutions to close the gap between customer expectations and their actual experiences in 2025 and beyond.

Explore the Adobe 2025 AI and Digital Trends - Retail report to discover how AI and connected data help retailers drive growth by:

  • Personalising customer experiences across channels in real time.
  • Identifying trends with predictive insights.
  • Strengthening trust with transparency and responsible AI use.
  • Accelerating on-brand content production.

Please share your contact information to get the report.

  • Coles sees 52% more website visits year-over-year

    Coles helps customers find what they need fast by consolidating brands with Adobe Experience Manager

  • Titan sees email open rates increase by 90%

    Titan leverages data to scale messaging across brands with Adobe Campaign

  • Changemakers in Digital Transformation.

    Watch and learn what can make or break long-term martech adoption success.