Report

Smarter AI. Faster B2B Growth.

Discover how generative AI and real-time insights are reshaping customer experiences, shortening sales cycles and driving ROI.

In this Adobe 2025 AI and Digital Trends for B2B High Tech report we explore how AI-driven personalisation and real-time insights are helping high-tech companies shorten complex B2B sales cycles, improve buying group engagement and boost ROI.

But not all organisations are seeing results. This report reveals the widening gap between market leaders and everyone else — and what the top performers are doing differently.

  • 67% of leaders say behavioural data is key to boosting engagement.
  • Market leaders are 2X more likely than followers to update offers in real time — 52% versus 26%.
  • 53% of organisations believe AI improves marketing effectiveness and drives growth.

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The B2B tech sector is leading the way in generative AI adoption.

Unlock the full report to explore the most critical priorities, investments and innovations technology companies are focusing on to deliver outstanding customer experiences.

35% of B2B technology companies already have generative AI solutions in place

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