Heather Whitlock

Director of Customer Strategy & Success at Adobe
Heather Whitlock is a Director of Customer Strategy & Success at Adobe, where she helps organizations transform how work gets done by connecting document productivity, content creation, and AI-powered innovation. She partners with customers across public sector, healthcare, financial services, and other regulated industries to accelerate adoption, unlock business value, and scale the impact of Creativity and Productivity solutions including Adobe Acrobat, Adobe Express, and Adobe Firefly. With more than 20 years of leadership experience at Accenture spanning business transformation, technology modernization, operations, and human capital strategy, Heather brings a unique perspective on helping organizations bridge strategy and execution. She is passionate about empowering people, strengthening communities, and enabling teams to spend less time managing information and more time delivering meaningful outcomes.

Read the latest from Heather Whitlock.

  • How Sonoma County turns documents into decisions.

    See how a team of two brought Adobe Acrobat Studio to 16 county departments in six months, with governance built in from the pilot.

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