Agentic AI & Marketing Automation | Adobe Marketo | Adobe UK
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Adobe Marketo Engage Features

AI and agentic capabilities

Adobe Marketo Engage gives you AI-powered workflows, an agentic conversational interface and an MCP server to boost your marketing efficiency and buyer engagement throughout the customer journey.

Improved marketing operations workflows

Automate repetitive campaign work so teams can launch faster, keep data clean and improve performance.

  • Smart lead imports. Automatically flag duplicates, standardise values and clean up thousands of records in seconds with the lead list import skill.
  • Automated programme QA. Test programmes against organisational best practices, workspace-specific rules and uploaded test plans — including naming conventions, structure and token configuration.
  • Programme creation (coming soon). Automate the creation of programmes and smart campaigns with emails, filters, triggers and flow steps.
  • MCP server: Connect your favourite AI tools and agents to your Marketo instance, so they can read, write and act on your data securely.

Optimised content creation

Spark creativity and improve efficiency on your team with AI-generated, commercially safe content.

  • High-performing webinars. Improve engagement and conversions by creating and using AI-generated summaries, chapters and FAQs from on-demand recordings.
  • Generative AI authoring. Accelerate email creation and improve performance using generative AI to create email copy, subject lines, images and more.
  • Image to HTML converter. Upload a compliant PNG or JPEG image file of an email and automatically convert it into an HTML template.
  • Brand compliance. Ensure every asset aligns with your brand guidelines when using generative AI to apply your brand’s logos, colours and styles.

Learn more about generative AI capabilities in Adobe Marketo Engage.

  • Blog

    Generative AI innovations in Adobe Marketo Engage help scale marketer productivity and customer personalization

Journey creation and optimisation

Empower your teams using agentic AI that creates and improves multitouch journeys.

  • Journey creation (coming soon). Generate multistep journeys from a marketing brief, text, image or voice prompt.
  • Callable Agents (coming soon). Save time by automatically triggering AI agents in your Smart Campaign flow steps to detect bots, normalise lead data and standardise fields in real time.

COMING SOON

Faster onboarding for Marketo Engage users

Use an AI assistant to ask questions about Marketo Engage functionality and get clear instructions, grounded in official Adobe documentation.

  • Instant answers, right inside Marketo Engage. Ask questions like “How do I build a nurture campaign?” or “How do I create a Smart List?” and receive clear, step-by-step guidance without leaving the platform.
  • Faster onboarding. Turn Marketo Engage into an in-product coach that guides new team members through core features as they work.
  • Marketo Engage power user support. Provide marketers with curated guidance to set up new and existing features correctly, follow best practices and maximise their use of Marketo Engage with quicker results.
  • Trusted guidance. Get answers based on official Adobe documentation with clear citations, giving your teams confidence they’re configuring Marketo Engage correctly.

COMING SOON

Smarter data management

Surface insights, clean your database and keep your data accurate.

  • Data normalisation and deduplication. Automate common and critical data management tasks, such as standardising field values and deduplicating leads in your Marketo Engage database.
  • Data insights. Ask questions about your data and immediately surface the data insights that typically require reporting, builds or data pulls.

Learn how to use AI features in Marketo Engage.

Find what you need in Experience League, our vast collection of how-to content — including documentation, tutorials and user guides.

Learn more

Have questions? We have answers.

Let's talk about what Adobe Marketo Engage can do for your business.

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