A Strategy Framework for CIOs 




 

How should CIOs transform uncertainty into an opportunity for business modernisation? The CIO’s Strategy Framework for Disruptive Transformation sets out how to manage business modernisation in a world where “there is nothing permanent except change”.

In this article, we explore how to bring together people, process, technology, and culture to achieve the digital maturity and agility to drive the business forward. From the need to focus on customer experience to the benefits of delivering personalisation across multiple channels, this Strategy Framework for CIOs is a comprehensive guide not to be missed.



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