ANALYSIS WORKSPACE
Deeper insight into your customer journey is here.
Explore Adobe Customer Journey Analytics through the lens of Analysis Workspace by accessing our unique sandbox environment.
Discover the industry-leading data analysis tool.
Most analytics tools only show part of the story — like what’s happening on your website or mobile Adobe Customer Journey Analytics is different. It's built to unify customer data from across all your channels — digital and off-line — into a single view for deep analysis and data exploration.
This sandbox lets you experience that power. Explore a rich, cross-channel dataset that connects website interactions (like browsing), app activity (like feature usage) and off-line data (like support call centre logs).
Use Analysis Workspace, the flexible drag-and-drop interface within Customer Journey Analytics, to explore unified data, uncover friction points and surface insights — all without writing a single line of SQL. With its easy-to-use interface, Analysis Workspace provides in-depth analysis, detailed data visualisations and more.
No other analytics tool offer features like Analysis Workspace.
- Multidimensional site analysis
- Unlimited real-time segmentation
- Advanced reporting
- Multiple reports on one screen
- Reports for mobile segments
- Anomaly detection
How Customer Journey Analytics benefits your teams.
Full journey analysis
Unify and analyse customer data from every touchpoint — online and off-line, to see the complete path to conversion or churn.
AI-driven insights
Use Data Insights Agent, algorithmic attribution, anomaly detection and intelligent captions through Customer Journey Analytics to gain deeper insights about your customers.
Democratised data
Uncover insights effortlessly with intuitive, self-service tools and share findings with built-in reporting. Also, discover and build high-value audiences for activation in Adobe Real-Time CDP and Adobe Journey Optimizer.
Quick-start resources.
Get on the fast track to discover the value of Customer Journey Analytics today.
Key Customer Journey Analytics concepts
A helpful glossary of all the terms and concepts you’ll run across.
Go to glossary
Introduction to Customer Journey Analytics
Watch this overview video to learn how Customer Journey Analytics works — and why it’s essential for your business.
Get started
Analysis Workspace new user guide
This guide helps you to get started with Analysis Workspace — the flexible interface in Customer Journey Analytics that lets you create and customise reports.
Explore user guide
Analysis Workspace overview
Get answers to your questions about Analysis Workspace capabilities in this short video.
Watch overview
Roll up your sleeves and explore Analysis Workspace.
Sign up to access the Analysis Workspace sandbox.
