Unlocking Design’s Full Business Potential

A COMMISSIONED STUDY CONDUCTED BY FORRESTER CONSULTING ON BEHALF OF ADOBE 

Learn how organisations’ maturity around design systems unlocks business value and helps to  produce a more consistent customer experience, higher customer satisfaction and gets products to market faster.

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In this Study

  • Adobe commissioned Forrester Consulting to survey 385 global design leaders, developers, and user experience (UX) professionals at enterprises
  • Companies are focusing on design to keep up with changing customer expectations and competition
  • Leading design teams have invested in design systems and are reaping CX and business benefits
  • Recommendations to guide prioritization and areas for design system investment

1

Technology + talent

Even as businesses prioritize and invest in design, design teams are still struggling to keep up without the right technology and talent to succeed.

2

Invest More

There is benefit and direct business impact to investing more in design systems

3

Recommendations

Recommendations as teams consider where to make further investments in design system