Effective Customer Communication Management with Adobe Experience Cloud
Prasad Pimple, VP - Ecommerce & Digital Marketing, HDFC Life Sagar Mehta, Senior Solutions Consultant, Adobe
During a time of crisis, customer relationships are nurtured by sharing important updates quickly and continuously. This communication is crucial for engaging your customers for the long-term, even while the world is unpredictable.
In this session: -
Understand the importance of consistent customer communication management across every channel
Explore what it takes to react quickly and effectively on digital channels
Hear from real brands who have successfully communicated with empathy throughout this time without compromising on efficiency
Discover how organisations have embraced new ideas and executed them throughout a time of crisis