Keeping in touch to customers digitally is no longer an option, but a necessity. Going digital isn’t an excuse for delivering generic and impersonal experiences. In fact, organisations need to work even harder to engage their customers.
In this session, explore:
- The organisations leveraging the Adobe Experience Manager Forms solution to transform paper-based processes for the digital world
- How to embrace digital transformation without compromising on personal, tailored and relevant experiences for customers
- Winning customers in a world of social distancing. After all, social distancing doesn’t mean emotional distancing!