Adobe CX Enterprise Coworker
Orchestrate customer experiences with automated workflows.
Turn your goals into orchestrated action. Adobe CX Enterprise Coworker coordinates agents across analytics, content creation, journeys, and more using your enterprise context — with governance and human oversight built in.
Watch demo | Watch demo of CX Enterprise Coworker demo video
The agentic engine for customer experience workflows.
From global campaigns to customer engagement to marketing operations, CX Enterprise Coworker automates end-to-end workflows so your team can reach goals faster and with greater precision.
- AI teammate
- Automated workflows
- Always-on intelligence
An enterprise AI-powered teammate built for CX and marketing work.
Whether you’re launching campaigns or responding to new signals, CX Enterprise Coworker keeps work moving.
Grounded in your brand, business processes, and customer context, it continuously evaluates outcomes, routes approvals at the right moments, and drives coordinated actions across workflows to deliver the right experiences.
Move from ideation to approval to execution with one connected workflow.
CX Enterprise Coworker coordinates the steps between planning and execution — connecting data, routing approvals, and triggering the right actions across Adobe and third-party applications. Instead of stitching together systems and handoffs manually, teams can keep work moving through a governed workflow built for enterprise scale.
Customer experiences that get smarter over time.
CX Enterprise Coworker adapts as conditions change, rather than following a fixed path.
It monitors performance signals, evaluates outcomes against your objectives, and adjusts actions in real time — refining audiences, updating content, or triggering new actions based on what’s working.
With persistent context and long-term memory across workflows, teams don’t just complete tasks faster, they deliver better outcomes.
CX Enterprise Coworker helps marketing teams turn complexity into impact.
From individual tasks to complex workflows, Coworker Chat, Campaigns, and Projects ensure every output is grounded in your business context — so your team can execute with confidence and speed.
Chat
Transform the way your team works. From insights extraction to content generation, Coworker Chat empowers practitioners to complete complex tasks through natural language.
Campaigns
Designed for agile marketing teams, Coworker Campaigns lets you build and launch campaigns from a single prompt. Describe your goal, upload an audience, and it generates on-brand assets, recommends a campaign plan, and maps the customer journey.
Projects (coming soon)
For work that spans enterprise teams and timelines, Coworker Projects is your always-on teammate for end-to-end execution that transform your business outcomes. Set a goal and it coordinates across people and agents to move work from planning to delivery in one collaborative workspace.
Learn more about CX Enterprise Coworker.
https://main--da-bacom--adobecom.aem.page/fragments/products/cx-enterprise-coworker/deeper-content
CX Enterprise Coworker FAQs.
What is AI marketing workflow automation?
How does Adobe CX Enterprise Coworker improve marketing efficiency and performance?
What types of marketing workflows can be automated with Adobe CX Enterprise Coworker?
How does CX Enterprise Coworker differ from traditional agents?
How does CX Enterprise Coworker connect with Adobe Experience Platform Agent Orchestrator?
How does CX Enterprise Coworker connect with Adobe’s specialized agents and skills?
Let us show you the full power of Adobe CX Enterprise Coworker.
