Planning & operations

Drive predictable execution and empower teams to troubleshoot challenges faster. Adobe Experience Platform Agents connect strategy to day-to-day workflows, so priorities stay visible, dependencies surface earlier, and marketing operations stay coordinated as plans evolve.

Adobe Workfront screenshot showing a Black Friday campaign card and a project health summary with task status and recommended team assignment.

Workflow Optimization Agent (coming soon)

Activate faster and smarter ways of working with AI-powered workflow intelligence.

Automated capabilities. Specialized features allow for automated approvals, project health inspecting, and creative brief transformation into actionable tasks.
Insights. Preemptive insights and automation help teams anticipate challenges, maintain momentum, and make assured decisions.
Support. Intelligence integrated at every touchpoint provides assistance when and where teams need it.

Learn about Workflow Optimization Agent in:
Adobe Workfront

Discover more about Workflow Optimization Agent

Content as a Service v3 - Learn more about Product and support agent - Monday, March 30, 2026 at 17:24

Product Support Agent

Enable your teams to swiftly and smoothly troubleshoot, diagnose, and escalate product issues with Product Support Agent in Adobe Experience Platform products. Access interactive guidance for more efficient self-service support — powering faster resolutions and improved productivity.

Troubleshooting. Use natural language prompts to get quick answers to common questions, based on expert-curated documentation.
Case creation. Create support cases directly from AI Assistant, which automatically captures contextual insights such as chat logs, IDs, and issue descriptions for faster case resolution.
Case tracking. Seamlessly monitor the status of your support cases.

Learn about Product Support Agent in:
Adobe Real-Time CDP
Adobe Journey Optimizer
Adobe Customer Journey Analytics