Personalize citizen outreach and engagement.

The people you serve expect the same digital experiences they get every day. They want online interactions that are personal, seamless, and easy to access from any device. Watch the Symposium panel discuss how to identify, segment, and personalize citizen and employee communication.

Deliver your message on any channel — online and offline.

Citizens expect personal and relevant communications across email, mobile, social media, and direct mail. Modernize your outreach with Adobe to reach the right person, on the right channel, and at the right time.

• Create, manage, and deliver cross-channel communications all in one place.

• Manage and optimize the customer journey across channels — offline and online.

• Use centralized creative asset management and analytics across channels to speed workflows.

• Improve citizen experiences with one-to-one personalized content.

Devliver your message on any channel

Successful citizen communication — all channels, no roadblocks.

Everyone communicates in different ways. But we can help you learn how to master them all. Forrester recently named us a Leader in cross-channel campaign management. Read what they had to say.


“Adobe is constantly setting the bar higher for analytics and personalization success. With Adobe Experience Cloud, we can do more to orchestrate better experiences for tens of millions of customers.”

Stuart Irvine, Analytics and Optimization Lead, Heathrow Airport

Additional Resources

Correo electrónico

Correo electrónico

Podrás obtener un compromiso auténtico llevando tu correo electrónico al siguiente nivel con mensajes y campañas personalizadas según el comportamiento y los plazos.

Recorrido del ciudadano

Recorrido del ciudadano

Conoce el recorrido del ciudadano para poder llegar a la persona adecuada en el momento adecuado, mediante correo electrónico, dispositivos móviles, offline y mucho más.



Sincroniza todos tus esfuerzos de comunicación para ofrecer a tu audiencia una experiencia positiva y satisfactoria con tu agencia.

Hablemos de lo que Adobe puede hacer por tu agencia.