Personalize citizen outreach and engagement.

The people you serve expect the same digital experiences they get every day. They want online interactions that are personal, seamless, and easy to access from any device. Watch the Symposium panel discuss how to identify, segment, and personalize citizen and employee communication.

Deliver your message on any channel — online and offline.

Citizens expect personal and relevant communications across email, mobile, social media, and direct mail. Modernize your outreach with Adobe to reach the right person, on the right channel, and at the right time.

• Create, manage, and deliver cross-channel communications all in one place.

• Manage and optimize the customer journey across channels — offline and online.

• Use centralized creative asset management and analytics across channels to speed workflows.

• Improve citizen experiences with one-to-one personalized content.

Devliver your message on any channel

Successful citizen communication — all channels, no roadblocks.

Everyone communicates in different ways. But we can help you learn how to master them all. Forrester recently named us a Leader in cross-channel campaign management. Read what they had to say.





Heathrow

“Adobe is constantly setting the bar higher for analytics and personalization success. With Adobe Experience Cloud, we can do more to orchestrate better experiences for tens of millions of customers.”

Stuart Irvine, Analytics and Optimization Lead, Heathrow Airport




Additional Resources



Email

Email

Ao transformar a sua estratégia de email usando mensagens personalizadas e campanhas oportunas baseadas no comportamento do público, você pode criar interações muito mais envolventes.

Jornada do cliente

Jornada do cliente

Conheça a jornada do cliente para alcançar a pessoa certa no momento certo, seja offline, por email ou pela publicação de conteúdo para dispositivos móveis, entre outros.

Campanhas

Campanhas

Sincronize todos os seus esforços de comunicação para que o seu público tenha uma experiência positiva e gratificante com sua agência.




Saiba o que a Adobe pode fazer por sua agência.