2022 Digital Trends — Healthcare in Focus
Dive into 2022 Digital Trends - Healthcare in focus and learn why healthcare organisations are investing in next-generation digital capabilities to deliver better, more personalised care for customers and patients.
Healthcare customers have come to expect service similar to retail shopping experiences.
The consumerisation of healthcare has compelled marketers and IT professionals in this industry to reimagine their customers’ experiences. Our Digital Trends survey illustrates how digital solutions are transforming how healthcare providers engage patients, members and practitioners, at the right moments with the right information and privacy.
Hear the very latest insights from healthcare organisations about:
Why overall heightened digital adoption is here to stay.
How digital-native newcomers are disrupting the healthcare status quo.
The top areas of focus for customer experience investment.