“Adobe Experience Manager Forms was a major force in simplifying how we interact with customers. We can cut seven-step processes down to four steps with more control over each form. Additionally, we output completed forms to PDF, giving the customer a copy to help ensure accuracy and add a layer of hands-on service.”
Lizelle Vaughan, Programme Director for Digital Experience Management, Nedbank
Nedbank looked to Adobe Experience Manager Forms to let customers complete forms on their favourite devices. Now, they’re seeing incredible returns, including successful forms completion increasing from 33% to 80%.