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Customer on tablet seeing notifications across multiple channels

Adobe Journey Optimizer Channels

Consistent experiences delivered across every channel.

Break out of the siloed channel mindset and engage your customers with cohesive, relevant experiences — seamlessly orchestrated across every channel.

Adobe Journey Optimizer natively supports your most important channels.

Boost marketing efficiency by designing unified, omnichannel experiences that trigger relevant communications for each customer based on their behaviours and interactions with your brand.

Email

Create and send real-time one-to-one emails based on customer behaviours.

In-app

Guide customers to new app features or offers with relevant in-app messages.

Push notifications

Keep your customers in the loop with timely, rich media push notifications.

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SMS/MMS

Engage customers on the go with personalised SMS and MMS text messages.

Web

Provide consistent web experiences with in-browser messaging and visual editing.

Code-based experiences

Connect inbound customer experiences across apps, TVs, consoles, kiosks and more.

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Content cards

Embed messages directly into your app or website content for non-intrusive communications.

Direct mail

Author, test and export direct mail files with personalised content and offers.

Landing pages

Design landing pages for users to subscribe, opt in, or provide additional information.

WhatsApp (coming soon)

Reach a global audience with rich, interactive conversation-based messaging.

Live activities (coming soon)

Serve frequent, real-time updates of live events and actions directly on the mobile lock screen.

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Guided set-up. Rapid activation.

Get started quickly with turnkey guided set-up that makes launching new channels easier than ever.

Explore guided channel set-up

title

Deliver consistent omnichannel experiences, everywhere.

CardDescription

From apps to texts — and more — Adobe Journey Optimizer boosts omnichannel marketing efficiency by meeting customers everywhere they interact.

cardDate

2024-10-04

cardImage

primaryTag

caas:content-type/product-page

Tags

caas:content-type/product-page,caas:products/adobe-journey-optimizer

Consistent experiences delivered across every channel.

Consistent experiences delivered across every channel.

Adobe Journey Optimizer natively supports your most important channels.

Adobe Journey Optimizer natively supports your most important channels.

Email

Email

Create and send real-time one-to-one emails based on customer behaviours.

Create and send real-time one-to-one emails based on customer behaviors.

In-app

In-app

Guide customers to new app features or offers with relevant in-app messages.

Guide customers to new app features or offers with relevant in-app messages.

Push notifications

Push notifications

Keep your customers in the loop with timely, rich media push notifications.

Keep your customers in the loop with timely, rich media push notifications.

SMS/MMS

SMS/MMS

Engage customers on the go with personalised SMS and MMS text messages.

Engage customers on the go with personalized SMS and MMS text messages.

Web

Web

Provide consistent web experiences with in-browser messaging and visual editing.

Provide consistent web experiences with in-browser messaging and visual editing.

Code-based experiences

Code-based experiences

Connect inbound customer experiences across apps, TVs, consoles, kiosks and more.

Connect inbound customer experiences across apps, TVs, consoles, kiosks, and more.

Content cards

Content cards

Embed messages directly into your app or website content for non-intrusive communications.

Embed messages directly into your app or website content for non-intrusive communications.

Direct mail

Direct mail

Author, test and export direct mail files with personalised content and offers.

Author, test, and export direct mail files with personalized content and offers.

Landing pages

Landing pages

Design landing pages for users to subscribe, opt in, or provide additional information.

WhatsApp (coming soon)

WhatsApp (coming soon)

Live activities (coming soon)

Live activities (coming soon)

Guided set-up. Rapid activation.

Guided setup. Rapid activation.

Explore guided channel set-up

Explore guided channel setup

Let’s talk about what Adobe Journey Optimizer can do for your business.

Let’s talk about what Adobe Journey Optimizer can do for your business.

Get started

Get started