Experience Platform, the foundation of Experience Cloud products, is an open system that transforms all your data — Adobe and non-Adobe — into robust customer profiles that update in real time and uses AI-driven insights to help you to deliver the right experiences across every channel.
Discover the new in customer experience.
Build new skills, learn from top brands, and connect with peers.
Explore Experience Platform
Create powerful customer profiles
Bring in data from multiple sources to create and enhance real-time customer profiles.
Make data more easily understood through standardized XDMs and data validation.
Use your real-time customer profiles to start personalizing experiences.
Activate profiles across devices and channels with our dynamic identity graphs.
Enrich data to uncover insights
Streamline data analysis with custom, imported, or out-of-the box data science models.
Run machine learning models at a central omnichannel data source to get insights faster.
Perform SQL query analysis with data from multiple channels and platforms.
Visualize data using built-in integrations with BI tools.
Integrate with an extensible platform
Connect with an open platform to start fast and advance into the future.
Enhance product performance by building new services and custom cloud applications.
Connect non-Adobe products and destinations through REST APIs.
Extend Experience Platform into your own environments and data lakes.
Deliver experiences faster
Look up and activate customer profiles and segments in milliseconds in any system.
Audit your tags to maintain personal, timely, consistent experiences across channels.
Send data to our real-time, global Edge Network, and then to any solution in any format.
Bring in location data to deliver the right experience to the right person at the right time.
Build customer trust
Ensure your data is used in line with usage constraints like privacy, contracts, and policies.
Keep customer data safe with secure cloud tech from collection to storage and beyond.
Use personal data responsibly by respecting consumer privacy.
Support your privacy readiness in Adobe products.
Streamlined Experience Platform offerings to meet your organizations specific needs
Collection
Get faster app performance with a data collection powerhouse that includes web and mobile SDK, server-side implementations, edge compute delivery, the ability to run custom code on the client and server, an open architecture, and full access to APIs.
Activation
Grow consumer trust, deliver timely personalized experiences, and ensure customer success with a single profile enriched with real-time data from all sources — Adobe and non-Adobe — that’s accessible across the enterprise.
Intelligence
Empower data teams to generate and activate deep insights with self-serve SQL analytics and live business intelligence tools, as well as data science to run in-house AI and ML models and enrich real-time customer profiles with predictive insights.
What Platform can do for you
Experience Platform delivers powerful application services with unprecedented functionality.
Personalization in real time
Activate real-time customer profiles for instant personalization.
How Adobe Experience Platform works
Data is ingested by platform, standardized for intelligence and profile creation, then activated to any system — including Experience Cloud — in real time.
Deliver incredible digital experiences with a Leader.
Find out what makes Adobe a Leader in the 2022 Gartner Magic Quadrant™ for Digital Experience Platforms report.