An end-to-end content management system for documentation and beyond.

Adobe Experience Manager Guides, our CCMS, uses structured content management to create, manage and deliver engaging, consistent experience for product documentation, self-service help & support, user guides and more.

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Web-based content creation

Hit the ground running with an easy-to-use WYSIWYG web editor, efficient migration of existing content, intuitive DITA authoring tools for every level of expertise and a comprehensive map editor so your authoring team can save time and effort without ever having to sacrifice quality.

Easy content migration
Migrate content from Word, XHTML, IDML, custom XML, unstructured FrameMaker and more with automated conversion and validation. Customise the process with minimal configuration or extensive REST-based APIs.
Built-in web editor
Create granular, presentation-agnostic, variant-free content with an easy-to-use web editor, directly accessible from Experience Manager’s main navigation menu.
Simplified authoring experience
Use customisable menus and a quick access toolbar for an easy, intuitive authoring experience. Choose a theme and set user/admin preferences. Repository level search, map view, favourite panel and a reusable content panel speed up file access for authoring. Drag and drop content from the local filesystem. Add images, multimedia, YouTube links, tables, paras, conditions, glossary, fragments, lists, keywords and special characters through toolbar menus. Upload assets directly to the web editor, view and merge topics or map level differences. Customise the list of elements and attributes for authors and assign them friendly names.
Easy DITA authoring
Easily author DITA content for DITA 1.3, 1.2, 1.1, LwDITA and any specialisations. Multiple authoring modes makes it easy for subject matter experts and casual contributors to author even without XML or DITA programming skills.
Advanced DITA authoring
Equip your DITA experts with powerful authoring features like content reuse, inline tags, element path breadcrumbs, conditional tagging, content and topic properties panel, full tags view and keys. Work smarter with a broken links report, find and replace within multiple files and drag and drop elements across multi split editor window. Manage versions and labels from within the web editor. Validate content against enterprise level taxonomy with spell check. Create mathematical equations or chemical formulas with a simple UI widget. Manage topic templates directly from the web editor.
Comprehensive map editor
Author the map faster with simple drag-and-drop capabilities. Quickly find and insert content using search and filters. Take actions on multiple topics at once with bulk check-in and check-out. Automatically refresh topic title references within a map. Author topics in the context of the publication with document view. Preview the entire publication using the map level preview.
Advanced digital asset management
Manage all digital assets — AI, PSD, EPS, SVG, raster images, MP4 etc. — within the same repository. Reduce the effort of updating assets by automating creation of different resolution renditions. Connect to Adobe Creative Cloud for easy file sharing and syncing.
Industry-leading translation management
Integrate with leading translation vendors using built-in connectors that automate translation workflows. Reduce time and cost with detailed dashboards that identify untranslated and out-of-sync content. Quickly filter content that needs translation using advanced techniques like baseline and date stamps.
Advanced link and dependency management
Keep track of where content is reuse with powerful link and dependency management. Move, rename or translate content while automatically keeping forward and backward references intact. Warn users when they delete content being reuse elsewhere.
Comprehensive search and tag management
Personalise the end-user content experience with advanced tag management capabilities to build your own tag libraries. Find relevant content with faceted search functionality. Bulk tag content within the context of a map.
Powerful version management
Easily manage multiple publication versions and look up older versions within the same hierarchy and baselines using capabilities version comments and history, version preview, version compare, version diff and merge, version labelling and branching.
Native integration with Adobe FrameMaker
Deep integration with FrameMaker gives you native access to version management, search and review capabilities from within FrameMaker itself.
Connect with Oxygen XML Editor
Connect to the Oxygen XML Editor to author off-line and publish directly to the web. Use the connector to browse and search, export or import map, mark folders as favourite for faster access, check-out edits.
Easy automation using APIs
Automate the entire workflow — content ingestion, post-processing, publishing and archiving — using REST APIs. The APIs allow integration of any off-line DITA editor or existing content repository and enable maps, labelling of topics and use of baselines for publishing.
Scalable document management
Handle document management at scale with bulk import and move capabilities. Easily publish large number of documents in bulk.
In-depth content health reports
Monitor content health using detailed reports that list broken links and references and the review status of all topics. Ensure publishing readiness by performing comprehensive sanity checks. Track adherence to reuse guidelines with the content reuse report.
Schematron support
Get Schematron based validation for content authored using the built-in web editor. Schematron is a rule-based validation language for making assertions about the presence or absence of patterns in XML trees.

Structured content management

Assume complete control of your content with best-in-class content management capabilities like advanced content reuse, version management, reference management, search and metadata tags management, translation workflows and content health reports.

AI-powered content management

Use artificial intelligence and machine learning — powered by Adobe Sensei — to achieve superfast delivery and easier content discovery by customers.

Smart tagging
Auto tag documents using AI to automatically identify and extract relevant metadata keywords from the text, significantly improving content discovery by customers.
Smart crop
Eliminate tedious editing jobs with smart crop, an automated process that detects the focal point of an image or video and automatically crops to it.
Seamless web-based review experience
Allow multiple authors and reviewers to simultaneously review. View topics one by one or as a whole publication. Provide inline review with content insertion, deletion, highlighting and commenting. Attach reference documents accessible to authors/other reviewers. Import review comments with a single click and track changes to accept or reject suggestions easily.
Powerful project and workflow management
Use projects to track progress and assign different roles to team members and ensure compliance with business processes by automating the delegation of tasks with completely customisable workflows.
Track changes
Preserve the context of the original topic while allowing multiple users to collaborate and make changes on the same topic — which can then be accepted or rejected by the original author. Easily preview the original topic or the changed topic with the marked-up content.
Reviewer dashboard
Follow the progress of ongoing review tasks and access the history/audit trail of past tasks. Track metrics such as reviewer level status of topics reviewed, number of comments made and last accessed time. Task initiators can modify task details or reassign topics.

Web-based review and collaboration

Save time and effort through a web-based review workflow. Allow multiple authors and reviewers to collaborate simultaneously in real time even when operating remotely. Use projects to assign roles and track progress through admin dashboards.

Omnichannel content experiences

Easily deliver content across all touchpoints and formats with lightning fast omnichannel publishing that makes sure your content always reaches the right audience on the right channel, all the way up to enterprise scale.

Take DITA to Experience Manager Sites
Increase content velocity by directly publishing DITA content to Experience Manager Sites as dynamically updated pages, with minimum dependence on IT and without any intermediate conversion to HTML.
Best-in-class multichannel publishing
Make content accessible across devices with easy publishing to Experience Manager Sites, Responsive HTML5, Mobile App, PDF, EPUB, Kindle and more. Deliver highly relevant experiences by customising output. Implement a unified content strategy by delivering technical content alongside marketing content on Experience Manager for a consistent pre- and post-purchase customer experience.
Native PDF Publishing
Get a WYSIWYG PDF Template Editor which allows users to create PDF template based on W3C CSS3 and CSS paged media standards. Use the templates to set the layout and styling for content and apply various settings to fine-tune PDFs and generate feature-rich PDF output. Make full use of the out-of-box sample PDF Templates which are easily extensible and customisable.
Enterprise-class publishing
Easily manage large volumes of content and frequent publishing needs through batch and scheduled publishing. Use baseline or conditional publishing to manage documentation across product versions or different target audiences. Make quick content updates with the ability to publish topics incrementally within a publication.
Integration with publishing solutions
Integrate with other publishing solutions using out-of-the-box APIs to export DITA content along with DTDs. Automate publishing tasks with post output generation workflow integrations.
Headless content delivery
Make content easily accessible across channels using REST APIs for headless use cases. Query content across websites, support portals, mobile apps, knowledge bases, CRM platforms, IoT Apps, chatbots and more from a single source based on taxonomy, classification and semantics.