Now, you can integrate marketing and sales data, processes, and activities, so your whole organization can work from the same holistic customer view to deliver a seamless experience on every channel, at every time.
Customer data sources across the business are automatically combined into a single, source-of-truth profile. From marketing to sales to service and support, better data empowers better decision-making for a journey that delights customers.
Armed with customer information from sales and marketing, you can orchestrate campaigns and sales actions for an optimal experience. You’ll also get increased insights into campaign ROI and a shorter sales cycle.
Share data in real time and bi-directionally between Adobe Marketing Cloud and Microsoft Dynamics 365 for Sales, including transactions, online behavior, and device use.
Your customers are engaging with you across all your channels, which means you have the tough task of meeting them wherever they are. And on top of that, they’re expecting personalized experiences every time. With powerful campaign orchestration, you can make that happen.
Find out how they utilize offline customer interactions with their e-commerce to bring their 120-year-old company into the digital world.
Get more in-depth information about the Adobe + Microsoft partnership with demo videos, case studies, articles, and more.
Explore our product integrations, learn about our combined product support, and get additional information.
