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Adobe Marketo Engage Features

AI and agentic capabilities

Adobe Marketo Engage gives you AI-powered workflows, an agentic conversational interface, and an MCP server to boost your marketing efficiency and buyer engagement throughout the customer journey.

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Improved marketing operations workflows

Automate repetitive campaign work so teams can launch faster, keep data clean, and improve performance.

  • Smart lead imports. Automatically flag duplicates, standardize values, and clean up thousands of records in seconds with the lead list import skill.
  • Automated program QA. Test programs against organizational best practices, workspace-specific rules, and uploaded test plans — including naming conventions, structure, and token configuration.
  • Program creation (coming soon). Automate the creation of programs and smart campaigns with emails, filters, triggers, and flow steps.
  • MCP server: Connect your favorite AI tools and agents to your Marketo instance, so they can read, write, and act on your data securely.

Optimized content creation

Spark creativity and improve efficiency on your team with AI-generated, commercially safe content.

  • High-performing webinars. Improve engagement and conversions by creating and using AI-generated summaries, chapters, and FAQs from on-demand recordings.
  • Generative AI authoring. Accelerate email creation and improve performance using generative AI to create email copy, subject lines, images, and more.
  • Image to HTML converter. Upload a compliant PNG or JPEG image file of an email and automatically convert it into an HTML template.
  • Brand compliance. Ensure every asset aligns with your brand guidelines when using generative AI to apply your brand’s logos, colors, and styles.

Learn more about generative AI capabilities in Adobe Marketo Engage.

Content as a Service v3 - marketo-ai - Tuesday, February 24, 2026 at 20:24

Journey creation and optimization

Empower your teams using agentic AI that creates and improves multitouch journeys.

  • Journey creation (coming soon). Generate multistep journeys from a marketing brief, text, image, or voice prompt.
  • Callable Agents (coming soon). Save time by automatically triggering AI agents in your Smart Campaign flow steps to detect bots, normalize lead data, and standardize fields in real time.

COMING SOON

Faster onboarding for Marketo Engage users

Use an AI assistant to ask questions about Marketo Engage functionality and get clear instructions, grounded in official Adobe documentation.

  • Instant answers, right inside Marketo Engage. Ask questions like “How do I build a nurture campaign?” or “How do I create a Smart List?” and receive clear, step-by-step guidance without leaving the platform.
  • Faster onboarding. Turn Marketo Engage into an in-product coach that guides new team members through core features as they work.
  • Marketo Engage power user support. Provide marketers with curated guidance to set up new and existing features correctly, follow best practices, and maximize their use of Marketo Engage with quicker results.
  • Trusted guidance. Get answers based on official Adobe documentation with clear citations, giving your teams confidence they’re configuring Marketo Engage correctly.

Learn more about AI Assistant for product knowledge.

Content as a Service v3 - marketo-ai - Tuesday, February 24, 2026 at 20:32

COMING SOON

Smarter data management

Surface insights, clean your database, and keep your data accurate.

  • Data normalization and deduplication. Automate common and critical data management tasks, such as standardizing field values and deduplicating leads in your Marketo Engage database.
  • Data insights. Ask questions about your data and immediately surface the data insights that typically require reporting, builds, or data pulls.
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Learn how to use AI features in Marketo Engage.

Find what you need in Experience League, our vast collection of how-to content — including documentation, tutorials, and user guides.

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Have questions? We have answers.

What is agentic AI in marketing automation?

Agentic AI in Marketo Engage refers to AI that can not only analyze data and make recommendations, but also help orchestrate and automate marketing actions based on defined guardrails. It supports marketers by assisting with tasks like audience selection, content creation, and program optimization while keeping people in control of strategy and approvals. Marketo also integrates many of your preferred AI applications and agents to your Marketo instance to greatly expand its agentic AI capabilities.

How does generative AI improve email and content performance in Marketo Engage?

Generative AI in Marketo Engage can help create and refine subject lines, copy, and variations tailored to different audiences and offers. By testing and learning from performance data, it helps marketers quickly iterate on messages that resonate, which can lead to higher engagement and conversion rates over time.

How does AI help optimize customer journeys and marketing ROI?

AI in Marketo Engage identifies which segments, messages, and channels are most likely to drive desired outcomes, then helps optimize journeys accordingly. By continuously learning from engagement and conversion signals, it supports smarter budget allocation and more effective programs that improve overall marketing ROI.

Is Marketo Engage AI designed for enterprise use?

Marketo Engage is built with enterprise-level security, governance, and privacy controls designed to support responsible use of AI. Organizations can configure permissions, manage data usage, and align AI-powered experiences with internal policies and regulatory requirements.

What marketing workflows can be automated with AI in Marketo Engage?

AI in Marketo Engage can help automate workflows such as data enrichment and normalization, program and asset validation, lead investigation, and content generation. It also supports ongoing testing and refinement, allowing teams to scale personalized programs without adding manual effort to every campaign.