Today’s digital experiences must be easy to use, secure, and personalized. To support this, states and localities must modernize web portals and platforms with omnichannel services for the people they’re designed to help. Adobe solutions give agencies advanced capabilities to streamline outreach and service delivery.
Legacy forms and paper-based processes slow innovation and reduce data accuracy. Adobe empowers agencies to quickly digitize forms and create new documents with dynamic FedRAMP-compliant solutions. Our AI-powered form technology automates data collection by integrating with back-end systems for prefilled fields. This improves accuracy and offers better governance and validation.
Effectively managing digital assets and creating customized variations of content is crucial for delivering personalized experiences at scale. Adobe simplifies content distribution with secure, AI-driven solutions that organize, and optimize essential assets. With it, agencies can cross-collaborate more effectively and communicate timely, relevant information.
Improve program outcomes by bringing speed and convenience to your public service delivery. Adobe lets you move beyond the basics of personalization, enabling your agency to deliver connected experiences across channels, so you can reach citizens promptly and accelerate results.
“It is apparent that having a right solution/partner and concrete strategy for creating, distributing, and monitoring the impact of critical communication to residents is helping to improve transparency and effectiveness.”
Mrudul Sadanandan, IT Manager - Enterprise Apps
City of Sacramento
Read the City of Sacramento's story
