Integrated B2B functionality
Offer world-class B2B buying experiences with custom catalogs and pricing, personalized experiences, and self-service customer portals for easy account management and ordering with Adobe Commerce (Magento)
A new kind of B2B ecommerce platform
B2B ecommerce exists in a perpetual state of rapid evolution, and if you’re a manufacturer, wholesaler, or distributor, you need more than a rigid, standardized B2B strategy to keep up. You need a flexible and intelligent B2B ecommerce solution to seize opportunities with up-and-coming channels and business models to meet the high demands of your buyers and AI-powered customization to engage with new markets on a personal level.
Now you can offer it. Specifically designed for the B2B buyer, Adobe Commerce’s integrated B2B ecommerce platform lets your customers self-manage their company accounts. Through an easy-to-use customer portal, they can set up multiple tiers of buyers with specific roles and permissions, track quotes and orders, define purchase approval rules, and manage their credit online — making day-to-day management tasks fast and efficient for your customers.
The buying experience is personalized with customer-specific catalogs and pricing and targeted content and promotions. Convenience is at the core with quick order forms and the ability to upload lists of SKUs, create saved shopping lists, or request quotes any time. Seller assisted shopping takes it a step further, letting you place orders on behalf of customers or troubleshoot issues — making the buying experience frictionless and helping you garner loyalty and sustain business growth.
See what makes it work
Rich, personalized experiences
Drag-and-drop merchandising tools, customer-specific catalogs and pricing, and targeted content and product recommendations make it easy to create personalized experiences without IT help.
Convenient account management
Self-service portals let your customers access invoices, order history, and company credit, as well as manage buyers and permissions.
Friction free order
Buyers can quickly place orders by entering SKUs, uploading CSV files, or choosing from preset requisition lists, as well as purchase on credit and set approval rules to ensure compliance. Assisted selling enables easy order creation and troubleshooting.
Quote management and price negotiations
Integrated customer quoting and price negotiation capabilities improve conversion. The streamlined quote request workflow can be entirely managed within our solution or though external systems using APIs.
Agility to adapt
A single system lets you manage both B2B and B2C businesses and sell to multiple sites and brands in multiple geographies. You also have the flexibility to sell digital goods, services, and subscriptions.
Easily extend the platform and integrate with existing business systems using our robust library of APIs and thousands of off-the-shelf extensions including options for punchout purchasing and enterprise marketplaces.
Benefits of delivering unified commerce
It can be challenging to continuously deliver delightful and meaningful experiences. Download this eBook to learn best practice insights to help you to creatively keep customers engaged.
Discover your winning playbook
Download our white paper to get tips and tricks on how to successfully launch ecommerce in your organization.